- The most efficient approach to organisational analysis is through the ROE Chart. The critical success factors is identified through its strength and weaknesses.
- If the company perform better than standard and that strength has significant impact on the result where the entrepreneur has to focus his attention is one set CSF.
- If the company has some weak performance areas which could have a significant impact on the result is another set of Critical performance gaps.
- The targeted return objective should be cascaded downwards along the ROE chart through the departments to the individual lowest bottom worker.
- To identify the critical activities, Pareto principle and sensitivity analysis could be applied.
- Performance standards should be benchmarked with that of the industry.
- Trends either positive or negative also determines a set of critical activities.
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